What’s New in Salesforce Spring ’25 Release?

The Salesforce Spring ’25 Release is here, and it’s packed with powerful updates across AI, automation, security, and productivity.

Whether you're an admin, developer, or business leader, this guide breaks down the most impactful features—without the fluff.

Agentforce 2.0: The Future of Digital Labor

Agentforce 2.0 is the headline feature of Spring ’25, transforming how businesses deploy AI agents across Salesforce.

AI-Assisted Agent Generation

Build AI agents faster with large language model (LLM)-powered suggestions for prompts, actions, and workflows.

Agentforce Testing Center

Test agents at scale using AI-generated scenarios to ensure reliability and performance.

Multilingual Support in Prompt Builder

Create prompts in multiple languages, expanding global reach and accessibility.

Enhanced Reasoning with Atlas Engine

Leverage the Atlas Reasoning Engine for more intelligent and context-aware agent interactions.

These enhancements enable businesses to connect with customers at scale using digital labor on Salesforce’s unified platform .

Einstein AI Enhancements

Einstein AI continues to evolve, offering smarter automation and insights.

Retrieval-Augmented Generation (RAG) in Sales Cloud

Access relevant information from various sources to generate accurate and context-rich responses.

Service Assistant in Service Cloud

Create personalized, multi-step action plans for service reps, enhancing customer support efficiency.

Agentforce for Field Service

An AI agent that helps customers schedule appointments without human intervention, streamlining service operations.

These features help companies leverage data and insights faster, achieving unprecedented levels of efficiency and customer success .

Flow Builder: Next-Level Automation

Flow Builder receives significant upgrades to simplify automation processes.

New 'Create Flow' Experience

A redesigned interface with search and filter options, making it easier to build flows.

Screen Actions

Perform complex actions within a single flow screen, reducing the need for multiple screens.

Monitor Tab in Automation App

View and manage failed or paused flows directly from the Automation App, improving error handling.

These enhancements empower admins to build and manage automations more efficiently .

Enhanced Security and Compliance

Spring ’25 introduces features to bolster data security and compliance.

Field-Based Masking in Einstein Trust Layer

Automatically mask sensitive data using metadata from Salesforce fields, enhancing data protection.

Event Log Objects

Store log data as standard Salesforce objects, enabling quick identification and analysis of user behavior.

These tools help organizations maintain robust security and compliance standards .

Productivity and User Experience Enhancements

Improvements aimed at boosting productivity and user satisfaction.

Multi-Column Sorting in List Views

Organize list views more effectively with the ability to sort by multiple columns.

View All Fields Permission

A new setting in Profiles and Permission Sets granting read-only access to all fields on an object.

These updates streamline user interactions and data management .

Key Dates and Resources

· Pre-Release Org Access: December 19, 2024

· Sandbox Preview: January 3, 2025

· Production Rollout: January 10 – February 14, 2025

For detailed release notes and to explore new features, visit the official Salesforce Spring ’25 Release page.Salesforce

Additional Resources

· Salesforce Developer’s Guide to Spring ’25

· Salesforce Spring ’25 Release Announcement

· Admin Release Countdown: Get Ready for Spring ’25

· Salesforce Spring ’25 Release: Everything You Need to Know

· Unlock New Automation Possibilities With Spring ’25 Flow Features

Stay ahead by exploring these features and preparing your organization for the innovations in Salesforce Spring ’25.